Category Archives: Knowledge Management

My 5-minute productivity method

I am always struggling with the relationship between aspirations and capacity, something I’ve really only grown aware of in recent years.  In part by blowing far beyond even my substantial capacity for too long with some family crises, and in part by reading the really smart book On Grand Strategy, which is largely focused on the singular point that aspirations must not exceed capacity.

One of the ways I try to get more done inside the time, space, and energy I do have is to try to spend 5 minutes doing a lot of things.  Can I do that thing in five minutes?  Could a five minute version of that thing be good enough?  Very often the answer is yes.

I also turn it around and imagine my future self saying to my present self, “you couldn’t even spend 5 minutes on that??”  I don’t want that to happen.

One of the most productive things I do almost every day is sit and think through a single topic for five minutes, usually with pen and paper.  I will also read a book for 5 minutes if that’s all I can do.

You know the GTD advice that if something can be done in 2 minutes, then you should do it right away? I think this is a related concept.

And that’s five minutes of blogging on that.

David Gurteen talks about truncated “Knowledge Cafes” with five minute talks.  That reminds me that I learned how much could be done in five minutes when I was in high school and won many speech and debate tournaments in Impromptu Speaking.  In that event, you’d be given three philosophical quotes, pick one, take 30 seconds to prep, and then give a 5 minute speech about it.  I would apply the perspectives of 3 different interesting thinkers or other people in history to the quote I’d picked, analyzing it from 3 different perspectives.  That was probably where I learned too about Symphonic Thinking, Daniel Pink’s term for the ability to generate connections between seemingly disconnected things.

And that’s five more minutes.  Cheating? Maybe.  Now if you’ll excuse me, I’m off to spend 5 minutes thinking through an important life matter.

7 steps I take to get value from what I read: Notes on note taking & review

A friend asked me recently what some of the core principles are in my note taking and review system. I get a whole lot of value out of my note system and I love talking to notes nerds.  But not notes for notes’ sake! For making an impact on the world, for the better.

When I read Dan Pink’s book A Whole New Mind and learned about what he calls Symphonic Thinking, or the ability to find connections between seemingly disparate entities, as a key thinking pattern for the future of work, I thought “wow, that’s what I’ve been doing already! I’m going to do it more deliberately!”  And so I regularly cite research, reading, things I’ve heard on podcasts and more in my day job and my work outside of work.  It’s one of my superpowers, but I really believe it’s something far more people could help the world with. I recently changed my Twitter bio to read: “Sharing thoughts for growth-oriented people about how information can be synthesized to build power to make the world a better place.

My notes come from a wide variety of sources, but most commonly from things I’ve stopped and typed up into Roam Research after I’ve heard them read aloud to me either by Pocket, which I feed with links from Twitter using an IFTT applet that sends the links in any tweets I favorite to pocket, as well as a few key RSS feeds. I also read a lot of PDFs by text to speech using hte Voice Aloud PDF to speech iOS app on my phone. I “read” with my ears and clean my kitchen a lot, or jog. I’ve also been experimenting lately with spending 5 minutes scanning through Feedly RSS reader to find things to toss into Pocket and listen to read aloud.

So I read a lot (I also miss a lot, it’s ok) and then I stop when I hear something really good and I write it down in Roam. (Or if I’m jogging, I associate each thing I want to remember with one of my limbs, then I go through them one at a time “left arm, left leg…” when I’m done running and I write them down.)

These are some of the things that came to mind when my friend asked about my note taking and review system.

  • Make it easy to take notes when you can. The Roam unofficial mobile interface has been essential for me.
  • Failure to cite your sources can be a real pain – finding an easy and repeatable way to cite where a note came from can make a big difference. I have notes from years ago where the insight is good but I didn’t record the source and it’s a real bummer.
  • Make it easy to review your notes, Anki flashcards are super helpful. Anki tells me I’ve been adding the equivalent of one card per day to my “lessons being learned” deck since late 2015.
  • Make it easy to recall half-remembered flashcards, Roam’s search or my personal wiki control-F have been really helpful. I search in Anki sometimes too.  I regularly have a hazy memory of something but search can bring it up in the background while I’m on a call for work.
  • Review as much as you can, as often as you can. It’s just like an athlete practicing. I try to spend 10 or 15 minutes on my flashcards each day. I wish I spent more time, I’d love to double that. Or more.  That’s something I’m actively working on right now.  You can see my scorecard there on the right. Lots of room for improvement, but that’s better than a poke in the eye. If I could consistently review 20 flashcards a day and really integrate the acquired wisdom with my life…that would be amazing.
  • As I review the flashcards, I try to think about a real life scenario I could apply that concept to. That makes it far more real and stick in my mind.
  • After each review session, there’s often one flashcard in particular that I really dig into. I might spend 5 minutes writing about it. I might just think about it while going about my day.

Those are some of the things I’ve been doing for the past few years. I’d love to hear anyone else’s tips and tricks you use as well. Ultimately, I think a lot of it is just about showing up. Being imperfect, coming back to the path, and applying what you’ve learned and reviewed in the real world.

Below, some examples of 3 of my most recently added flashcards.  These ones Anki is going to show me again in a couple of days, but in time it will space them out over years.  Good luck to you in your studies and their application!

The growth benefits of blog subscription

I’m not going to write yet another post about how to grow your blog subscribers (in my experience working for blogs like TechCrunch and ReadWriteWeb, our key tactics were to write regularly and to break news on topics of widespread interest) but instead I want to share some thoughts on the personal and professional growth opportunities presented by ongoing reading of subscriptions to one or more specific blogs.

You may follow bloggers on Twitter or email, but I find it useful to subscribe by RSS for an interface dedicated to long articles. I do that through Feedly and lately through Pocket, via IFTTT, in order to get the articles read to me aloud on my phone when I’m in transit. (My new favorite is The Living Library, about data and society.)

There’s a four part “growth mentality” model I’m going to use here to talk about the benefits of subscription, but you might appreciate using the model itself for other things as well.

What are the benefits you could capture by growing in this way? I’m motivated to subscribe to blogs for one reason in particular: they are a powerful way to be exposed to thoughtful perspectives on matters that may be useful to me later. I regularly get to cite something at work that’s really useful and that I read on a blog. I high five myself in my mind when I do. Regular reading of high quality longer form sources is a fast track to building out the mental toolbox.

If I could really nail regular reading of my subscriptions, I think I could add a lot of powerful timely knowledge to what I have to offer at work.

What’s something else I’ve succeeded at that’s inspiringly similar in challenges and opportunities? I have totally succeeded at adding both daily work logging and daily personal journaling, after deciding I wanted to years ago and struggled for a bit. So I’m confident I could add regular reading of my subscriptions too. I have, but this is the second question in the model – and I could get all the better at reading my subscriptions, too.

Who is someone else I’ve seen successfully grow in a similar way? My wife has added some practices to her intellectual life that I find pretty inspiring.

What would I say in a letter to a friend advising them how to grow in this way? I’d advise anyone to find an interface that works well for you, to refactor and clean up your subscriptions regularly, to not worry about unread items, and to consider a relationship with your items that is optimized for quality over quantity. One article considered deeply and connected to other matters in an actionable way may be worth 10 articles or more quickly scanned and all-but-forgotten. Finally, I’d recommend using the BJ Fogg method of building new habits: keep it small, tie it to an established anchor habit, and celebrate each time you do it to train your brain with positive reinforcement.

There you go! Now I’m going to take action on this. Next thing will be to try to figure out how to write blog posts regularly again, using the same growth model as well. 🙂

How to have important blog posts read to you aloud on your phone

Information overload is a defining challenge of our time. It’s tempting to just shut down, ignore all the incredible things on the internet, or rely on serendipity and social feeds to bring you what you need. You don’t have to do that, though.

There are strategies and tools that you can use to tap thoughtfully into the abundance of knowledge being published online without being overwhelmed. One tactic I have added to my practice lately has been the following method of having every new post on a few important blogs read to me aloud. This is something I’ve mentioned to several people, casually, and they’ve told me I should write a blog post about how to do it.

I do this for the blog of the company I work for (Sprinklr). And for other companies and organizations I find so inspiring I want to try to read everything they post too. I just subscribed to Stefaan Verhulst’s excellent new Living Library this way. There are a variety of sources I want to keep good track of.

The newest way I’ve been doing it is by using the mobile app Pocket and its wonderful text-to-speech continuous play audio feature. Bookmark an article to Pocket and it will read the article aloud while you clean your kitchen or walk your dog. The voice is a touch robotic but I’ve gotten used to it.

I put things into Pocket in many different ways, but using the tool If This, Then That, you can put any new blog post into Pocket from a specific source.

Here’s the process in a one minute video, written out below.

1. Create an account on IFTTT.
2. Create an account on Pocket.
3. Create a new “applet” and select “RSS” (really simple syndication, the primary form of automated feed that blogs publish their articles to)
4. Grab the feed for the blog or website you want to subscribe to. You may need to view the source in your browser and look for the feed in the code. This is not hard to do. It’s ok, you can do it.
5. Plug that feed URL into IFTT
6. Then, select Pocket as the next service to activate. When there’s a new article in the RSS feed for the blog, then send that link to Pocket.
7. You’ll be prompted to connect your Pocket account and your IFTTT account. Once that’s done, you can create your RSS-to-Pocket applet and then it will be run automatically every day.

Now you can load up Pocket on your phone (see screenshot below), click on the headphones icon, and it will read aloud all the articles you’ve bookmarked and all the blog posts that have come in through IFTTT.

It’s a pretty great way to regularly keep up with a blog or organization that’s important to you.

Simplicity, Gut, and Complex Decisions

There’s a saying that simple decisions are best made with rational thought alone, but complex decisions benefit from a big dose of gut feeling as well.

I’ve been employing two methods for dealing with both types of decisions that I thought I’d share here.  I think of things like these as tools I can learn, practice with, get better at, and then deploy in my work.  I typically pick them up reading online, record them on my personal wiki page for reading notes, then transfer them monthly into a variable repetition mobile flashcard app where I review and learn them over time.

For simple, but hard, decisions, I’ve been using for several years a method I call “write it all down and pick 6.”  I learned it in a print edition of HBR that I picked up at an airport , I think it was Stanford’s Baba Shiv that suggested it but to be honest I didn’t write that part down!

The idea is: write down all the factors to take into consideration in your decision.  As many as you can possibly think of.  This feels great, like you’ve really given it a good thought.  Then, pick a very small number of those factors that are most important – at most 6.  Now look just at those 6 most important factors and honestly ask yourself what decision they support making.  This may be more powerful than it sounds.  It’s great.

Second, when you’ve got a complex decision, it can be helpful to break it down into simpler considerations first. “Simple is about relationships between individual people, objects, beings, truths,” writes Adrienne Marie Brown in her wonderful recent book Emergent Strategy.  “Part of what can clear a path to making things easier is to name the simple interactions at play in a complex system.”  Brown credits  Rachel Plattus of Beautiful Solutions with that insight.

That’s a new model I’m going to try out. If it’s a simple decision, use Pick 6.  If it’s a complex decision, try to create some simplicity by thinking about constituent relationships, then pick 6, then add gut feeling.  Gut feeling is high-bandwidth, high-context, powerful stuff too.

Related: The Conscious Competence model. When you start learning a new skill you are unconsciously incompetent, then consciously incompetent, then consciously competent with practice, until ultimately you can be unconsciously competent. Competent with far less effort.  That’s from Ed Batista’s blog post on Authenticity and Leadership.  Ed credits Martin Broadwell, a Bible teacher in Decatur, Georgia, who developed the Conscious Competence model in 1969.

Please share any related thoughts.  Thanks!

Finding new value in old notes

One of the journals I keep is a Daily Q&A journal, which asks the same question each calendar day every year for five years. It’s a great exercise in seeing what’s changed in your life and what’s not; where I’m moving toward my goals and where I’m stuck.

That ability to better understand the present in context of the past is one of the many things that’s valuable about old notes. I’ve thought for some time that if I was going to start another company right now, it might focus on re-surfacing new value from old notes. I love thinking about how old wisdom or information sheds new light on new circumstances. That’s a phenomenon I’d like to think about a lot more. For now, some specific examples.

Today my daily Q&A journal asks “what was the best thing you read today?”

On this day in 2014, I said it was a Chomsky interview in The Sun. Incidentally, I’m reading a wonderful Chomsky book right now that I got in a Free Library walking down the street. (I live in Portland, there’s Chomsky just laying about here.) Why did it take me four years to get back to reading Chomsky? Because the interview wasn’t that good. The book is great though! It makes me think that a great author shouldn’t be judged from one piece.

On this day in 2015, the most interesting thing I read was my own Evernote file of important thoughts recorded in the month of May. I still keep a file like that and I still review it regularly! One difference is that I now transfer those thoughts to a flashcard app called Anki for review and I record them in the first place in a private wiki instead of Evernote. My beloved personal wiki turns one year old next month, in fact.

In 2016 the most interesting thing I read on May 30th was an HBR article on five key steps for building support for your ideas: show up face to face to describe them, give a good speech about them that frames the discussion, have strong allies, have strong moral beliefs, and be persistent. That’s been in my flashcards ever since then but it’s something I could really use right now. Thanks for another reminder, old journal entry!

Last year on this date I was reading Eric Barker’s incredible book Barking Up the Wrong Tree. He tells a story about how comedians experiment with all kinds of jokes at small shows on the road, often telling jokes that fall flat, but taking note of those that land well. Then when they do a national show, that quantity of experiments provides enough proven wins that they can put together a show that’s 100% funny. That’s inspiring!

Have I produced enough content over recent years that I could piece together a really solid presentation or piece of writing where I know every item would make an impact? Not formally, but perhaps informally. That seems like a smart thing to make a wiki page about: points made that made an impact.

What did I record this year in response to the question, “what’s the best thing you read today?” I said, “my own note I took down some time ago that said, ‘when you say something powerful, stop.'”

Why you shouldn’t rely on social feed algorithms alone

“We run the risk, with social news algorithms,” Czech media philosopher Vilém Flusser wrote, “of losing our human capacity to select information, an essential part of making decisions, of being free.” (From the Society of the Query Reader: Reflections on Web Search)

That’s a powerful  way of saying it.  Making decisions is the essence of freedom, and selecting which information to focus on is a particularly important kind of freedom in an information-dense world.  As is the case with so many other forms of freedom, it’s also overwhelming and frightening.  Exercising it is a skill that we (hopefully) build.  (Mortimer Adler defines a skill as “a habit of following a set of rules,” in his great book How to Read a Book (video summary).)

I like to exercise my information freedom through source selection (following specific people, subscribing to RSS feeds), source categorization (making Twitter lists, folders in my RSS reader), reading the most recent updates from those sources, AND appreciating social news algorithms that bring selected updates to the top.  Today I retweeted my wife for the first time in a long time, because Twitter’s “You may have missed” algorithm made sure I saw her post.  I appreciate that.

Flusser’s exploration of the implications of these algorithms goes into more detail.  “For example,” he says, “redundant info isn’t removed, but highlighted, creating pressure to conform.”

If freedom is important to you, looking outside the boundaries of the algorithmic stream is important.