I've been an outspoken advocate of OpenID implementation for some time. It's a real joy when I go to a new website and can use an existing account I have with a trusted vendor to start personalizing my experience on the new site immediately. I'm happy to return to the site later because I know I'll remember my username and password!

The following are some thoughts and opinions on the subject that I've been wanting to share publicly. I've been sharing them with consulting clients but I want to broaden the conversation and give the real experts in this field a chance to respond. Through casual but consistent observation of the OpenID landscape, things look like a real mess. It's discouraging and I've got some ideas for how it could be made better. Hopefully we'll get some comments here from Scott Kveton, Chris Messina, Kevin Fox and others. To read some thoughts both pro and con on OpenID, check out this critical post on Lifehacker. Update: Two weeks after this post, OpenID 2.0 is ready to launch and I've written a long, very critical post on Read/WriteWeb.

Reducing friction in the account creation process is very important. OpenID support could be a great way accomplish this, but almost no one is doing it right. Most sites you see that offer OpenID support have little more than a field to enter your OpenID URL and maybe a link explaining what it is. This is almost worthless and our standards need to be raised beyond the point that this is all it takes for OpenID advocates to applaud a website.
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I had a great time this afternoon doing an hour long consulting session with some young European entrepreneurs who were considering adding a social network to a popular local niche content site they had recently acquired. I advised them not to do so, but that advice was tongue in cheek.

I suggested that instead of adding a social network to their site, they should just add rich user profile pages, site-mail (user-to-user messaging) and the ability for users to track each other's content. Add personal publishing to this list (their site already offered this) and what have you got? All the useful traits of a social network, without the Yet Another Social Network baggage.

Social networks have caught on for a reason - they offer functionality that's very useful for a lot of people in many different communities of interest. That said, everyone is wary of copy-cat, roach-motel, me-too social networks. Why not have your cake and eat it too? By framing the extension of your existing site as just that, an extension of your existing users' profile capabilities, instead of as a social network launch - you can make everyone happy and maintain your dignity.
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It's OpenID friendly, it's feature-rich, it's Intense Debate. Check it out, leave a comment, heck leave one comment then leave another telling me how the commenting experience was. I'll be writing it up on Read/WriteWeb later this morning. Install was very easy, I can tell you that.

I'm a very recent convert to the belief that mind mapping tools can be valuable. After years of sneering at them as vague and superflous (without ever really trying them) I did a one hour consulting gig with the folks over at Imindi a week or so ago.

Now I am hesitant to think about anything without the ability to "write it down" in a mind map. The ability to document the free flow of connected thoughts is just too seductive to pass up when thinking through complex proccesses.

I could use some help figuring out what the best mind mapping service is, though. Here's my criteria so far - above in an image from MindMeister (which is AWESOME so far). Can you suggest anything I'm missing or favorite tools I should evaluate?
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I wear two hats. I consult for companies on usability, market intelligence and launch planning. I also blog about new web applications and internet industry news over at Read/WriteWeb. I don't write about my consulting clients, but after several years of experience working on both sides of the promotion game - I think I've got some pretty good advice. At least on what not to do!

I want to post here about some pitches I've gotten from PR people and I don't need to look back further than 24 hours to find most of them that I want to use as examples. I look at probably 30 pitches a day, sometimes more.
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I'd like to do some consulting for some environmentally focused businesses next year. As part of that effort I'm pitching a relevant trade journal with an article idea. That's not something I've done before, but for now that's beside the point. I write to you here to ask- what do you think of the following as a succinct explanation of the power of blogging and RSS? I thought you might enjoy reading it and comparing notes.
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As part of some recent consulting work, I spent some time looking at the new people-search engine from Squidoo called SquidWho (it is not Squidoo I was consulting for). SquidWho is an interesting service that may or may not be worth using (in most cases I think not) but there are a lot of things the team is doing very, very well. It's worth checking out the site's user experience and use-flow; it's all quite well put together.

The one thing I haven't been able to get out of my head in the weeks that have passed since I tried the service out is how easy it was to get started with SquidWho. It's simple, really - and I was kind of kidding about using the word unforgettable in the title of this post, but I really do keep thinking about it. It's more like it's unnoticeable for once!

Easy login is important because there are so many web applications launching every day that yours should be as pleasing to use as possible at every step or you'll loose out on the use and advocacy of early adopters - at the very least.
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This weekend will mark one month that I've been writing over at Read/WriteWeb and doing consulting. In my previous stints as an online news writer (which I missed very much) I was often able to break news faster than my tech blogging competitors primarily through some advanced use of RSS feeds, which I wrote about here. I'm still doing that in this job, but there's a new tool that's making a huge impact on my reporting - Twitter!

People laugh at Twitter, and they can go ahead and laugh for all I care, but I'm here to tell you that it can be invaluable. Aside from the personal connectedness and relationship maintenance it's good for, let's be honest - it's paying my rent. (Thanks Twitter!) I don't mean they've hired me as a consultant, though I would love that, I mean Twitter is great for news discovery. Read on for my thoughts on how you can use Twitter more effectively, but keep in mind that communication has its own inherent value - I swear that's what I like best about Twitter!
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One of my favorite clients that I've consulted with in recent weeks is a Massachusetts based company called Softrax. I helped put together a unique and powerful newswire system for their website RevenueRecognition.com. The site's subtitle is "revenue management resources for today's financial executive."

Softrax came to me with almost no experience in using new web applications and by the time our work together was done they had a topical OPML file, a system to easily aggregate industry news on their website and a solid initiation into the web 2.0 experience. This case study is an example of one sort of plan I help clients strategize and implement.
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In case you're interested in joining us for any of these, I recommend them all highly. Big thanks to organizers for the invites.

New Media for Nonprofits
Meyer Memorial Trust

I'll be leading a session on "the ROI of blogging." There will be 3 or 4 other sessions as well, about things like online video and RSS. If you're in Portland and into npo work, you might like to join us.

Friday, October 19th at PNCA in Portland

Sam Whitmore's Media Survey
mediasurvey.com

Sam Whitmore does weekly by-subscription teleconferences with media pros (including new media ones, apparently!) and has been one of my heroes for some time. It's a real honor to be a guest there. Sam's site is by subscription only (free trials available) but he does have a new, public blog that's worth subscribing to. If you're not familiar with Sam, you'll start noticing his name around some of the best tech podcasts on the web now that you've read it here.

Phone call is Tuesday, October 16th at 1:00 PST

Blog World Expo
blogworldexpo.com

I'm speaking a couple of times at the BlogWorldExpo on November 7th through 9th in Las Vegas. It's going to be a very good conference, judging from the speakers list and the background of organizer Rick Calvert, a long time trade show man who has dove in head first to social media.

November 7th - 9th in Vegas, flights and registration are inexpensive - you should really think about going. See http://blogworldexpo.com