After writing this post complaining about Furl.net, I talked to the CTO of LookSmart, Furl’s parent company, for quite awhile this morning. It was a great conversation about the tagosphere and Furl in particular. He was very open to hearing some thoughts about increasing the usability of Furl and bringing it more in tune with the best of Web 2.0. Sounds like serious changes are already underway. At the same time, he said it was a top priority to make their service as understandable to non-geeks as possible. I think that’s a great priority, so we’ll see if we can meet somewhere in the middle. That would be best for me, too, as few of my clients are super-geeky. Teaching them to use tools that are powerful, but easy to use, is ideal.
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