Category Archives: Knowledge Management

How (and Why) to Create an OPML File

I’ve been asking PR people lately to send me an OPML file of their clients’ blog feeds. One person sent me a list of links to their clients’ blogs in an email tonight, but other than that no one has been brave enough to try. This is something that everyone could benefit from knowing how to do. That big blue icon is the proposed icon for OPML, which stands for Outline Processor Markup Language (stay with me here, non technical people!).

An OPML file is an outline. In this case, it’s a bundle of RSS feeds that can be moved into and out of any RSS reader as a group. No matter what RSS reader you use, it can import and export OPML files. It’s real handy. If PR people, for example, would send me one OPML file of all their clients’ blogs and a news search feed for each of those clients’ company names – I would throw it into my reader and have a long term connection with all their news. It would build name recognition if nothing else, but I’d likely find something in there someday to write about too. There’s a billion other reasons to use OPML – just ask yourself in what circumstances you can imagine sending someone else one link or file that contains a collection of dynamic sources on any topic. I know these are the sorts of questions that keep me up at night.

Here’s how you do it…
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Looking for the Best Mind Mapping Tools

I’m a very recent convert to the belief that mind mapping tools can be valuable. After years of sneering at them as vague and superflous (without ever really trying them) I did a one hour consulting gig with the folks over at Imindi a week or so ago.

Now I am hesitant to think about anything without the ability to “write it down” in a mind map. The ability to document the free flow of connected thoughts is just too seductive to pass up when thinking through complex proccesses.

I could use some help figuring out what the best mind mapping service is, though. Here’s my criteria so far – above in an image from MindMeister (which is AWESOME so far). Can you suggest anything I’m missing or favorite tools I should evaluate?
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Case study: Softrax – powering news for financial executives with RSS

One of my favorite clients that I’ve consulted with in recent weeks is a Massachusetts based company called Softrax. I helped put together a unique and powerful newswire system for their website RevenueRecognition.com. The site’s subtitle is “revenue management resources for today’s financial executive.”

Softrax came to me with almost no experience in using new web applications and by the time our work together was done they had a topical OPML file, a system to easily aggregate industry news on their website and a solid initiation into the web 2.0 experience. This case study is an example of one sort of plan I help clients strategize and implement.
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Prioritizing your reading list and doing rapid niche research using AideRSS

AideRSS is a service I’ve wanted to make creative use of for some time. It’s neat – you supply an RSS feed and it ranks posts in that feed in order of reader engagement. The company is Canadian, too, and Canadian internet stuff is totally hot.

AideRSS scores each post by the number of comments it received, number of times it’s been tagged in del.icio.us, inbound links from a number of blogsearch engines, etc. Thankfully, it scores those posts relative only to other posts in the same feed. So while a post on TechCrunch with 20 comments might score a 5 out of 10, for example, a post on Marshallk.com with 20 comments would score a 10 out of 10! Unfortunately, and this is a big dissapointment, AideRSS is just plain wrong far too often – reporting, for example, completely inacurate numbers for several posts in my feed. Come on AideRSS team, fix these problems. So it’s nothing to bet the bank on, but there’s some real potential here and as a rough guide it could still be useful today. I’ve contacted AideRSS to ask why they are getting things wrong as often as they are.

That’s all well and good, it’s a good way to see which of your posts are getting the most reader engagement (at least via these gestures being measured) and the widget that AideRSS provides is a neat way to highlight your most popular posts – but I know there’s a lot more that’s possible here.

Tonight I tried something unusual, at least it seemed that way to me. I plugged the RSS feed for items I’ve tagged “toread” in del.cio.us into AideRSS. It worked! It appears that the service figured out which were the hottest items in my feed. What a handy way to prioritize! I could grab scored RSS feed from AideRSS, including “good posts”, great posts or only the best posts. Here’s a widget displaying the best posts currently in my “toread” feed, according to AideRSS.



Isn’t that cool? Obviously it would be nice if users could define the number of characters and items displayed in that widget and the metrics used don’t capture anything personalized – but nonetheless, I think there’s some real potential here. (The numbers fetched aren’t always accurate, either – hopefully that will improve.)

Here’s an idea I thought of previously: say you’re looking to identify some of the top blogs in real estate. (Woo hoo!?) I would recommend starting at http://technorati.com/blogs/real_estate and sorting from authority. There’s an export in OPML link there, which unfortunately will not give you anything other than the top 10 blogs in that category no matter what you try to do, but you can import that OPML into AideRSS. You can then see the hottest posts in each blog, in other words: you can get a feel for what that blog’s community of readers takes interest in. So Technorati+AideRSS = easy identification of the biggest interests of top niche bloggers’ reading communities. Sounds invaluable to me.

These are the kinds of ideas I help come up with and implement with my consulting clients; though we wouldn’t want to depend too much on a tool that’s as loosely accurate as AideRSS is today.

If this general idea is of interest to you, perhaps more for personal use than marketing purposes, see also Rogers Cadenhead’s recent post on APML – Attention Profiling Markup Language. I tagged it in my blog and shared items feed, which you might like to subscribe to.

Thanks for reading.

Combining and filtering feeds: Top blogs on video

In answering some one’s question about work in online video I made time to fix a resource I had put together some time ago for SplashCast team members – an RSS feed containing only blog posts containing the word “video” from a number of the biggest Web 2.0 blogs online.  It’s a handy way to catch all the big, topical stories in the news – or news blogs anyway.  I thought some of my readers here might like it too.

http://feeds.feedburner.com/MarshallsTopBlogsOnVideo

That feed above contains articles from the following blogs that contain the word “video”
TechCrunch, Mashable, Gigaom, PaidContent, ArsTechnica (all top web 2.0 generalist blogs) and my personal blog Marshallk.com

If you’re real interested in online video, I’d also recommend reading Beet.tv and NewTeeVee.  (What other video focused blogs would people here recommend?)  Every post in those blogs is about video though, so I kept them out of the aggregate feed above.

How does it look?  Check it out at the end of this post, after the “more” link.

Here’s how I made that feed.

I identified domain leaders in my topic of interest.  If you don’t know how to do that, one starting place is to go to http://technorati.com/blogs/MYTOPICOFINTEREST and look around there.

I grabbed the RSS feed of each blog and spliced them together using the wonderful service FeedDigest. One of the many options there is to filter for a “search query.”  I entered the word video there.  This service does a lot (including displaying the feed live here in this post) and I gladly pay $50/year for it.

FeedDigest produced a combined and filtered feed for me.  I took that RSS URL and entered it into FeedBurner because it makes everything pretty, it lets me make lots of changes to the base feed without disrupting the readers’ experiences, etc.

Then I posted here about it so share this info with anyone interested.  Just imagine how much fun you could do creating feeds like this for yourself or your friends!  The folks at SplashCast like it quite a bit.

Want to see the output?  Check out this link… Continue reading

Google Maps updated – still little in Africa

Much discussion online today about a new, high resolution update for much of Google Maps but I can’t help noticing – there are still almost no cities or anything else beyond national boundries for much of Africa. That’s embarrassing when you’re trying to set up an international map and you realize you’ve chosen a tool that represents Africa as a largely undifferentiated mass.

International cultures of collaboration: a MicroSoft/Verizon study

A new survey from Microsoft and Verizon says that web collaboration is making a significant impact on workplace productivity around the world. While both companies have lots of collaboration tools they’d like to sell you, I think the survey they commissioned has some interesting finds to consider.

One was a 3 to 1 preference for working with teams, but doing that work from home! I have to admit, I love working from home – but I also love face to face time. It’s indispensable. I don’t think that goes without saying anymore, either.

Check these excerpts from the international comparisons:

“As for the regional differences, American professionals were more likely to enjoy working alone, and prefer to send e-mail rather than calling a person or leaving a voice mail message. They are also more comfortable with audio, video and Web conferencing technologies than people of other regions and tend to multitask the most when on conference calls.

Europeans thrive on teamwork more than their counterparts elsewhere and prefer to interact in real time with other people. They are more likely to feel it is irresponsible not to answer the phone and want people to call them back rather than leave a voice mail message. Professionals in the Asia-Pacific region, more so than anywhere else, want to be in touch constantly during the workday. As a result, they find the phone to be an indispensable tool and prefer instant messaging to e-mail. ”

Sounds like something that could behove us all to keep in mind when communicating internationally – but how true are these statements? Robin Good told me in a recent conversation that making statements about all Americans was like making statements about all fish. Personal observations re cultural differences in communication would be more than welcome…

Of all the collaboration technologies that were studied,3 three were more commonly present in high-performing companies than in low-performing ones: Web conferencing, audio conferencing and meeting-scheduler technologies. Web conferencing was cited by respondents as the most commonly present tool. (High vs. low performance was based on a split for companies based on their performance index, which was derived from items measured in the questionnaire.)