Category Archives: Uncategorized

Making OpenID Easy

I’ve been an outspoken advocate of OpenID implementation for some time. It’s a real joy when I go to a new website and can use an existing account I have with a trusted vendor to start personalizing my experience on the new site immediately. I’m happy to return to the site later because I know I’ll remember my username and password!

The following are some thoughts and opinions on the subject that I’ve been wanting to share publicly. I’ve been sharing them with consulting clients but I want to broaden the conversation and give the real experts in this field a chance to respond. Through casual but consistent observation of the OpenID landscape, things look like a real mess. It’s discouraging and I’ve got some ideas for how it could be made better. Hopefully we’ll get some comments here from Scott Kveton, Chris Messina, Kevin Fox and others. To read some thoughts both pro and con on OpenID, check out this critical post on Lifehacker. Update: Two weeks after this post, OpenID 2.0 is ready to launch and I’ve written a long, very critical post on Read/WriteWeb.

Reducing friction in the account creation process is very important. OpenID support could be a great way accomplish this, but almost no one is doing it right. Most sites you see that offer OpenID support have little more than a field to enter your OpenID URL and maybe a link explaining what it is. This is almost worthless and our standards need to be raised beyond the point that this is all it takes for OpenID advocates to applaud a website.
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Introducing good bloggers and companies to hire them

Update: Response to this post has been extensive – it’s going to take me some time to deal with all the replies! That’s great.

I’ve been getting so many inquiries lately from companies looking to hire bloggers, and so many responses to messages I send out about them over twitter, that I’m losing track. I really like helping bring these two groups together. Sometimes I fantasize about starting a blogger training and placement service, but for now let’s just try to get organized! I’m a big believer in paying bloggers – see this post for example on social media marketing at SplashCast, that’s good stuff. Want a sophisticated discussion on the value of social media content creation? I can’t stop recommending this podcast and transcript by Dana Gardner on the topic.

There are other places that bloggers can find paid work, check out the great community around ProBlogger.net for example, but I’m just going to introduce people I like (particularly good bloggers) to companies I like (good companies) informally and at no cost because people are already asking me to do so.

Am I available to write for your blog? Probably not, even if it’s very part time. Thanks for asking. Can I train a person already on your staff to rock the blogosphere and set them up with a bunch of resources to help make that happen? You bet; send me an email.

So, if you are a company who would like to hire a blogger for either in-house content creation or for news coverage for your blog network, send me an email at marshall@marshallk.com. Tell me what topic areas you’re looking to fill, whether it’s a part time, very part time or full time job and how much the position pays. (How much should you pay? See the bottom of this post.) If and when I find bloggers who I would recommend for the position, I’ll email you and offer to introduce you. This is where the quality control comes in, my reputation for this depends on my not recommending bad bloggers. If you would like to hire me to offer advanced training for whoever you select, that’s great – let me know. You’ll end up with a world class social media presence. I’m happy to make introductions regardless.

Second, if you’re a blogger or otherwise skilled writer interested in a full or part time writing gig, send me an email at marshall@marshallk.com. Your confidentiality will be a top priority. Tell me whether you’re interested in doing news, company blogging or both/either. Tell me what topics you are knowledgeable about. Tell me whether you are available for full time or just part time work. Send me an URL where I can see your writing in action. If and when I find a blogging job that I think could work well for you, I’ll email you and ask if you are still available. If you are, and if the company in question is interested, then I’ll introduce the two of you. It’ll be great.

I’ve started a private wiki to keep track of leads coming in from both directions. I’ll be adding a link to the sidebar of this blog about this, linking to this post. Did I mention that it’ll be great?

How much should you pay a blogger?

I am asked frequently how much a company should pay a blogger. I find that bloggers who are paid per-post generally get paid between $10 and $20 per post by good sites for general interest topics. In most cases, I recommend asking yourself what monthly budget you have available for a blogger, about how many posts you would like to see per week (3 or 20?) and working backwards on the rate. The most serious blogs should be paid for on a monthly basis, not per post. I believe that top-tier bloggers that will be tied closely to your brand should be paid between $5k and $8k per month. Pay your blogger well, communicate with them clearly about expectations and if it doesn’t seem worth it after some time then fire them and find a new one.

Note: I’ve been told by a couple of people today that this pay is higher than is reasonable to expect. That may be true to some degree, but I think the range is reasonable. News bloggers typically have one pay range, bloggers representing a company have another.

If you are going to pay a blogger $500-$1000/month, it had better not take very much time or that blog had better be a great way for said blogger to gain visibility and move onto a better gig. That’s what AOL Weblogs Inc. paid me for a whole lot of posts, but the blog was great for my career.

Those are my thoughts about paying bloggers.

I hope this offer to introduce parties on both sides will prove useful for all involved.

John Dvorak isn’t just cranky, he’s cranky and wrong

John C. Dvorak, Cranky Geek and long respected old dude, has penned a shallow but multi-part whine about the web 2.0 economy and the likelihood that it’s going to collapse at any moment. It’s titled Bubble 2.0 Coming Soon and it’s crap. This stuff drives me nuts – so I’m going to blog about it.

Ubiquitous broadband and the clear utility of the internet is changing the world and all our lives. Millions of people are using MySpace and YouTube and they are never going back. Small companies are seeing their technology get acquired or licenced and leveraged by large brands left and right. There are countless parts of everyday life that are or could be benefiting from asynchronous, distance-free communication online. In the mean time there’s an entire economy being built and it’s ok to be excited about it.

Dvorak’s screed has hit Digg and Slashdot, probably because there are lots and lots of people who are in a position similar to his. They don’t want to lose face by being enthusiastic about the internet again for fear its economy could take another big downturn. They aren’t paying enough attention to tell the difference between Blip.tv and Vimeo. (Blip works closely with publishers of grassroots serialized content and is licenced by CNN and Vimeo is an IAC property that emphasized privacy, the arts and is being used to serve ads across IAC properties. Neither is a “YouTube clone.”) Finally, I think they are freaked out at their oncoming loss of status when the media gates are thrown open, the youngsters freak out over incomprehensible rock and roll and these oldsters are plagued in their sleep by Dramatic Chipmunks turning and looking at them accusingly – over and over again but saying nothing.

It doesn’t have to be like that. Everyone can appreciate the awesomeness that is the emerging web of user generated content, online video and countless other paradigm shifting innovations. This is like the invention of the printing press or the television. It really is.

First though, we’ve got to clear up some misconceptions. Conveniently, Dvorak today posted almost every tired trope of the web 2.0 cynic. His list in italics, my responses afterwords. I wrote this on the city bus going home from work – I think it warrants even if it doesn’t require a more thorough engagement.

Every single person working in the media today who experienced the dot-com bubble in 1999 to 2000 believes that we are going through the exact same process and can expect the exact same results—a bust…

Neo-social networking. Today everything from YouTube to the local church has a social-networking angle. And this doesn’t even consider the actual social-networking sites, from MySpace to LinkedIn to Facebook to even Second Life. This scene is totally out of control and will contribute to the collapse for sure.

I say: Social networking is an emerging utility that combines the functionality of blogging’s self publishing with the usefulness of email list serves. Social networking services make these activities more accessible than ever before. They are a great way to find people you’ve lost touch with (MySpace, for example) and the local church is going to continue eating up the collaboration and easy content management that social networking provides. Niches here will be even more viable when profile and newsfeed portability is made easier. These services provide substantial value to the lives of everyday people and they will never go away as long as the internet exists.

Video mania. With dozens and dozens of YouTube clones cropping up to get on the “throw money away” bandwagon, you must sense that the eventual shakeout in this space will have a negative impact.

I say: Ad networks (ok, ad networks) tell me that there are countless niche video sites, from car lovers to cooking, that are already making money on video. There are food blogs alone with subscribers in the hundreds of thousands. Make it even easier to incorporate video into these strong niches online and the money being invested in this sector will make plenty of sense. I work for one of these vendors, but I took the job because I believe in the sector’s future.

User-generated content. This idea has been around since Usenet and just keeps improving. It will make no contribution to the overall collapse except for users reporting the collapse.

I say: UGC is the content that ads are sold against and publishing services themselves are in some cases directly monetizable (Flickr, for example). Dvorak should have argued that fear of brand damage by UGC is a threat to the web 2.0 economy – I think it’s one of the most viable threats, in fact. In the long run, though, there’s just too much money to be made in an entirely new economy for advertisers to stay on the sidelines much more for much longer.

Mobile everything. Here is another concept that has been in play since the mid-1990s. It cannot trigger a collapse since it will never fully get off the ground, although the iPhone mania may be a bad sign of something.

I say: Oh come on, now. Can anyone really not tell the difference between the mobile economy of today and of 10 years ago? Everyone has mobile phones now and the mobile experience is much more compelling. I’m not talking about the iPhone, I’m talking about global demand for mobile content and services that blows away anything in history and makes supply an undeniably big business. Unless, that is, North America turns out to be some freak of the developed world.

Ad-leveraged search. Most search engines will fail as a matter of course. This segment of the industry is mundane. It would be affected by a crash but not trigger one.

I say: Maybe maybe not. There will probably be a lot of consolidation here but good search is good search. Google’s not going anywhere and it’s the foundation of the search economy.

Widgets and toolbars. I cannot see the widget scene going crazy, and the jury is still out on toolbars. But there is the potential for nuttiness, I think. The problem here is that these things tend to be dependent on the stability of operating systems and browsers. One bad operating-system patch and suddenly nothing works.

I say: What on earth is he talking about? Are widgets an OS dependent application on the desktop? Maybe 5 years ago – today the vast majority of widgets live on web pages and make the *proven* “small pieces loosely joined paradigm” accessible to people with fewer technical skills than ever. Monetization? Advertising, data mining or loss leader – there’s plenty of hope for widgets.

Toolbars? The jury is still out on toolbars? Who does Dvorak hang out with that even talks about toolbars anymore – much less for whom the jury is out?

Why on earth is this man considered a leading voice on tech? I’m guessing that it’s because he speaks to the potent paranoia of much of the aging population – afraid in the face of a changing, confusing world that they will face humiliation if they bet on new tech, that they will be unemployed if things take a downturn or that they will lose their self-righteous know-it-all credentials if this new economy does succeed.

I for one am sick of it. I’m excited about the direction the web is going in and I think many people truly paying attention are as well.

Help Beth Kanter train Cambodian bloggers

Is video-philia killing great online audio content?

Over in a Facebook video thread about video consumption, the prolific blogger and thoughtful student of trends around the web Tinu Abayomi-Paul mentioned that she likes long-form audio media. It was shocking! In the rush of enthusiasm for short form video content I think that audio content has lost a lot of its momentum. I love short videos online as much as anyone, but I also have literally hours every week (walking my dog) when I’d like to be listening to audio podcasts if I could find more that satisfied me. This didn’t use to be a problem.

I love good audio content and I like it to be long. Give me hour long, smart tech podcasts! Please. There is a real market for this kind of content, even if video is what everyone says is hip these days. Remember all the arguments in favor of video that people used to make? You can listen to audio and do other things at the same time (unlike video) and audio is something that can be produced by a wider range of people than the aesthetically demanding medium of video.

What bright lights are there in this neck of the woods? BlogTalkRadio is a service that’s getting loads of traction right now and deserves some more attention from listeners. ITConversations continues to publish really great stuff every once in awhile and if your tastes are different than mine you might find even more there to be valuable than I do. Two good shows recently from ITConversations include an interview with Elizabeth Ferranini on getting your customers to market for you (not nearly as insipid as the title makes it sound, trust me) and another on Web 2.0 for scientists by Timo Hannay, the head of the Nature web publishing group – that conversation with Jon Udel was *awesome*.

I’ve also been meaning to post here about Dana Gardner’s recent podcast Sam Whitmore Helps Parse Search Marketing, the ‘Content Pyramid,’ and RSS Strategies – one of the best things I’ve listened to in months. If you’re an in-house content creator or sympathetic to that emerging job description, that podcast is “required reading”.

All of these great podcast episodes are things I’ve listened to over the last 6 to 8 weeks, though. I don’t think it’s unfair to say that the audio podcasting world ought to be producing far more high quality content than it is – and part of the problem is the over emphasis on online video.

NTEN’s Tools You Should Know Video Podcast

Earlier this week I was interviewed by Holly Ross at NTEN about some of my favorite new applications on the web. NTEN, the Nonprofit Technology Enterprise Network, is an organization worth checking out. Whether you’re in the nonprofit sector or not, I hope some of the tools we discussed will be helpful. Here’s the first interview we did, last month.

Here are the links to the things discussed in this video: