“Blogging Is Easy, Anyone Can Do It” Actually, It’s Not So Simple

If you’re looking to engage in online conversations with a wide variety of people in different circumstances, it’s important to recognize that the playing field is not level. Though blogging software lowered the technical barriers to participation, there remain substantial political and cultural issues that complicate adoption of these kinds of technologies by people with particular life experiences.

Two important opportunities to learn about these issues are in the news right now. Please check out this article on Silicon Alley Insider (and follow the links) and check out the Blogher conference, which will kick off a week from Friday.

Racism and sexism are two of the issues that many people face online. On a strategic level, to draw the lowest kind of analogy, failure to recognize the race and gender realities different people face on and offline is like trying to design a web page without recognizing that different browsers render HTML differently. (Forgive me for the clumsy analogy.) Though users may have free choice between browsers, and people have some choice about their response to race and gender politics, people who are not white and male don’t have much choice about those circumstances. And being “other” than white and male is not “a problem” like using Internet Explorer instead of Firefox – it’s a hell of a lot more complicated than that. Enough with that analogy then.

I bring this up just to say that no matter what your political views may be, trying humbly to understand where other people are coming from will make you a more effective communicator. There are millions of people on the web with millions of different experiences, but the types of experiences we can learn about by paying attention to this conversation and this conference are ones that a large number of people have had. Even if you don’t think it’s a matter of justice, fairness and human goodness (I do), consider learning respectfully how people in different circumstances understand their own lives so that you can be more effective in communicating with them. That will make you more effective at working online.

Extracting Data From Otherwise Unused Applications: The Case of the Facebook Birthdays

I hardly ever log in to Facebook but each time I do, I find that there are friends whose birthdays I’m glad to find out about. In order not to miss them, I’ve extracted that information from my Facebook account in to an RSS feed that I can subscribe to elsewhere. I used the wonderful tool Dapper.net to do it. Below are screenshots demonstrating how to do the same thing yourself.

Of course this is just one example of a general principle. I hope you can imagine all kinds of other applications that you would like to get limited access to without visiting them, but from inside your RSS reader.

You have a Facebook (or other) account that you never log in to.

But it does a remarkable job of notifying you when it’s someone’s birthday!

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Screen Shots: How I Use RSS to Track Thousands of News Sources Easily

The most common topic I give training presentations on is the use of RSS for tracking issues important to various organizations. This has been the heart of what I’ve focused on since I first got involved in this industry, that hasn’t changed. My methodology has changed a lot over the years. It’s a happy day when I can add something new to my personal RSS strategy, and thus to the strategy I share with others.

Below is a series of screen shots illustrating the current state of my basic RSS work flow. There are lots of little details, feed discovery and creation techniques and other advanced steps that can be taken – but I’m often asked about the basics. So here they are. I hope you find this useful and feel free to pass it along to a friend. I’ll do my best to answer any questions in comments below. If you’d like a personalized research system like this set up and populated with the most useful feeds for your work, let me know. I’m also working with some other people on a giant post coming soon describing all the things I know how to do with a pile of RSS feeds – I have a consulting project that’s totally open ended so I thought I’d make a list.

Note that I made this post almost entirely with the application ScreenSteps. It was easy and fun, I wanted to try it and it didn’t take too long for me to think of a good topic to try it on.
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Thoughts on How to Be a New Media Consultant

I just got a very nice email from someone who found my blog and is interested in moving into consulting as well. I sent them the following thoughts that I think could be of interest to more people than just that one aspiring consultant.

The keys in my mind to being a good and employed new media consultant are:

1. Learn how to do cool new things and blog (well) about them.
2. Let people know that you are a consultant.
3. Make sure you deliver clear value to clients that extends beyond your time with them. Search engine optimization and pageviews are the most common things that consultants try to deliver to clients, but I prefer aiming for education, excitement, comfort with new tools and a sense that they can now be full fledged actors in the social media market themselves. My past clients are now happily reading OPML files I built for them, they see the value of and aren’t afraid of Twitter and they have more skills to use in their own work than they did before we worked together. (They are also doing more complicated things like this, in some cases.) I always aim to over-deliver and I don’t worry about giving clients almost everything I know – this market is too new and too big to worry about teaching yourself out of a job.
4. Stay visible by consistently sharing valuable information with other people. I don’t do that so much on my personal blog these days, but I do it on Twitter, on ReadWriteWeb.com and in face to face conversations.

That’s what’s worked well for me so far. Do other consultants reading here have other high-level points that they think are important to communicate?

I didn’t mention it in that conversation – but I do provide training and advising to other consultants sometimes. (As well as working on projects with clients together.) If you’re a consultant interested in some training on the particular things that I’m good at teaching – feel free to drop me a line.

One of my fantasies for awhile has been to hire other consultants for an hour of their training in whatever they do best. I think it would be awesome to do that once a month. Maybe a trade would be good. Oh, the possibilities are nearly endless. It’s an exciting time to be learning about the internet.

Twitter for Nonprofits

I’m participating as a guide in an online event tomorrow where we’ll discuss how nonprofit organizations can rock Twitter. Hosted by the great nonprofit technology assistance project TechSoup, the event will go on through an asynchronous but scheduled day of forum postings. I’ll be joined by Michaela Hackner, Director of Online Strategy at the very cool looking organization World Learning (check them out, looks great!).

What will be discussing?
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Frequently Asked Questions About Web App Consulting

I just replied to a great email from a prospective consulting client who asked some questions I think many prospective clients could benefit from reading my replies to. They are posted below as an FAQ of sorts. Readers here in general are more than welcome to provide feedback in comments, any discussion of these strategies is great.

Otherwise, here are some details about how a typical consulting engagement has been going for me lately. For more details on my consulting services, see this link. If you’re interested in working together, I’m not in a position to take on any new large engagements but am always happy to schedule small engagements of the sort discussed below. I’m doing 2 to 4 one hour consulting sessions per month right now and they rock! Those hour sessions are described early in this post.

If I hire you as a consultant, will that prevent you from writing about our company on Read Write Web?

No, though it will greatly increase the likelihood that another writer would need to cover your company instead of me. If, and it is unlikely, I did write about you on RWW then I would be very open about disclosing our financial relationship and would probably be especially critical of your shortcomings so as to compensate for any perception of bias. 🙂

Will you consider working or advising in exchange for equity?
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Using Social Media in Real Time for Crowdsourced Research

How useful can social media be for work? This afternoon I had a wonderful time writing a post over at ReadWriteWeb called Toward a Value-Added User Data Economy with the help of probably 15 people around the world, in real time. I started up a live video broadcast on UStream over EVDO from a cafe in downtown Portland, started writing the post on a publicly available wiki and then Twittered both URLs inviting people to join me. Over the next two hours a got all kinds of help, feedback and semi-related conversation to help round out what I think became a very good post. At one point I sent out a message over Twitter requesting that anyone with a background in the philosophy of economics call me to discuss a question I had. Two qualified and helpful new friends called me on the phone and are quoted in the post. Here’s the last 10 minutes of putting the post live.
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